gamePlayground.social is a platform that offers social games exclusively and does not involve real gambling. This means that users do not have the chance to win or lose real money or valuable assets.

Privacy Policy

We place the utmost importance on protecting your data, and we've created this privacy policy to help you understand how we handle your personal information. In this policy, we'll explain what data we collect, why we collect and store it, and what options you have for controlling how it's shared. We'll also detail your legal rights regarding your sensitive information and provide contact information for further protection of those rights.

According to the GDPR's "Article 4," we refer to personal information as "Personal Data." To find out how to opt-out of web analytics, please see the "Objection Right" section outlined below.

About Our Company

“GamePlayground.Social” Social Casino is a social casino that focuses on enjoyment.

Who does our Privacy Policy apply to?

All members of “GamePlayground.Social” Social Casino Games, regardless of the platform they use to access our services, are subject to this Privacy Policy.

What personal information do we gather?

To set up an account on our website, we gather the subsequent personal sensitive information from you:

  • An email address and password are necessary data elements for account creation.
  • We collect data associated with customization, such as your avatar and display name.
  • Data related to your preferences, such as newsletter subscription, is collected.
  • Your personal identification information, such as your date of birth, address, and gender, is recorded when creating an account.
  • Your progress in the game, including quest status, in-game currency rate, and level, is collected.
  • Online behavior data, such as clicks, gameplay, and logins, are recorded as part of our data collection process.
  • We gather information on individual payments, such as those made to purchase in-game currency from our shop.
  • Data related to your location, such as language preference and country of origin, is part of our data collection process.
  • Data related to affiliates, such as the blogs you read and the ads you clicked to reach our website, is part of our data collection process.

The "What do we store your data for?" section provides insight into the legal grounds and reasons for processing this data.

Sensitivity of Data

We do not purposely gather any sensitive personal data, such as your political views, racial or ethnic identity, or health condition. Furthermore, we cannot constantly monitor the content of the messages you transmit through our platform. Although we strive to ensure the privacy of the transfer, we cannot distinguish particularly sensitive messages from any other type of message you may send. Please note that we do not provide additional security measures for such sensitive messages.

Data from kids

Protecting children's privacy is a top priority for us, and we do not collect any personal sensitive information from them. Our games are intended for players over the age of 18.

What do we store your data for?

We use personal information in accordance with relevant data protection regulations. We only process member data with their legal permission. When data processing is necessary to provide online services or is legally required, we obtain user consent. We also collect data for the safety of our legitimate interests, such as analyzing user behavior to improve the efficiency and security of our online goods, registering new accounts for marketing and advertising purposes, collecting access details, and using third-party services.

GDPR's Article 6(1) (a) and Article 7 provide the legal basis for obtaining consent, Article 6(1) (b) serves as the legal foundation for fulfilling contractual obligations and service provision, Article 6(1)(c) for legal obligations, and Article 6(1) (f) for protecting legitimate interests.

Enabling gameplay process

We need certain information for our game platform to work. We ask that you create an account so that we can distinguish you from other users of our website and allow you to make significant progress in your game level. When you log in, we verify your login credentials against the data we have in our file and provide you with your game progress and configuration data.

Your game progress details, including your avatar and display name, can be viewed by other players on our platform. You can alter your name and avatar as you wish. Furthermore, we utilize your language and country information to give you a localized experience, and our in-game shop displays prices in your local currency.

Payments and invoices

Third-party payment processors typically handle your purchases in our in-game store when you buy in-game currency. We will receive a digital invoice page if the payment is successful, which we will maintain for legal compliance, dispute resolution, and platform optimization purposes. (see legal interest section; Article 6.1.f GDPR)

Information such as the items you bought, the payment methods used, and the total amount paid are included in the invoices. Personal sensitive data won't be stored unless authorized for payment purposes.

Marketing services

(legal interest; Article 6.1.f GDPR)

Our members have the opportunity to subscribe to our newsletter to stay up to date with current events. We also advertise other “GamePlayground.Social” products that are operated and managed by “GamePlayground.Social” Social Casino Games. You can unsubscribe from our newsletter or update your email preferences at any time.

Security and fraud prevention

 

(legal interest; Article 6.1.f GDPR)

We maintain records of your device details and IP address when you sign up and use our website to improve our security measures and prevent fraudulent activities.

We maintain logs of your device information and IP address to support legal investigations and protect data privacy. Our network devices also use this information to optimize website performance and block access from potentially harmful IP addresses.

The complexity of this issue makes it difficult to suggest a way to avoid this processing, and an opt-out may not be an option, for instance, when removing your IP address from our network devices is not achievable.

To avoid this process, we kindly request that you do not access our website.

Website optimization and campaign

 

(Legal interest; Article 6.1.f GDPR)

To enhance our website and marketing tactics, we collect data about your needs and desires. This data is anonymized and isolated from your account information. It is available only to employees who require access to it and is reported solely in aggregate.

In order to improve our campaigns, we share certain personal sensitive data with third party trackers through a tracking pixel on our website. The Web and App Analytics section contains more information on these trackers and how to opt-out.

Is the sharing of your personal information with “GamePlayground.Social”  Social Casino required?

There are some data which we request from you:

Data required to perform our contractual duties and related services

The data that you obviously make available: personal authorization details (where it is applicable). Access management data, your preferences data (opt-in or opt-out option).
Data you provide by browsing our webpage: Data about progress on your game, Network data.

Data that we are legitimately required to store

Data you submit by purchasing: Personal payments data in our preferred games.

Data required for protection

Data you give by visiting our website: Network data, Device data We can not provide our services to you without these personal sensitive details.

Automatic decisions

We will not use your personal information in any automated decision-making process that may have legal or other significant consequences for you. Automated decisions based on your personal information will only affect our game platform. For instance, we may utilize your purchasing details to provide you with in-game discounts that are tailored to your needs.

Data storage duration

To comply with legal requirements, we keep data for a maximum of 10 years. We keep data relevant to legal disputes for no more than 30 years, as permitted by law. We delete network data logs at regular intervals, with the exact period depending on the configuration settings. If the data was included in a backup snapshot or belongs to a set of logs periodically sent to a central log repository, the time frame may differ, but it will not exceed two years.

Data storing and sharing

Your personal data within “GamePlayground.Social” Social Casino

At “GamePlayground.Social” Social Casino, we ensure that your personal information is only processed by those individuals who are necessary to fulfill our legal or legitimate interests.

Consumer’s personal information outside of “GamePlayground.Social” Social Casino

Your personal information is only shared when legally permitted, either when necessary to establish agreements with us (Article 6.1.b GDPR) or for valid interests (Article 6.1.f GDPR).

We are only permitted to share your sensitive personal information if you have granted us permission to do so in an aggregate or anonymous form, or if you have made an agreement with providers to handle your data with care. We share data with providers in the following ways:

  • Distribution of content and hosting providers: Content distribution and hosting services use our assets' IP addresses to communicate with them through their network infrastructure, even though they don't have direct access to our networks.
  • Payment processors: Payment processors provide us with invoice data information when you use them to make a payment. Only payment providers, not us, will provide any payment information necessary to complete the payment on your behalf.
  • Debt information: In case of payment refusal, we may share your information with debt collectors to contact you on our behalf.
  • Email marketing services: Our email marketing service providers can collect your email address, display name, location data, and previous subscription status to our newsletter to send you relevant emails.
  • Single providers of sign-on services: Access to our game providers' portals is only necessary if you use them to play our games or choose the one-click registration option. Our access to these portals allows you to register on our gaming platform. If you don't want to use these portals, providers usually offer a way to revoke our access to your metadata and disconnect your single sign-on from our account website. For more information, please refer to the provider's instructions.
  • Business intelligence: We use the services provided to us by analyzing our own tracking information.
  • Game developers: To maintain and repair our casino games, we rely on third-party service providers who only receive minimal information about you, including your IP address, display name, device information, and in-game cash balance, as they operate autonomously and can be seamlessly integrated into our platform's plug-and-play functionality.
  • Crash report: The crash reporting feature is available in our mobile games, but we only collect anonymous data when a crash happens. You have the option to disable this in the application settings.
  • CoBrands, Affiliates and Performance Marketing: Our website uses trackers that allow partners, companies, and campaigns to evaluate their effectiveness. Refer to the Web and App Analytics section of this Privacy Policy for additional information.
  • Address verification: We work with an address verification service to confirm the legitimacy of a provided address before we send out any physical rewards.
  • Geolocation: To determine the general geographic location of IP addresses, we rely on geolocation providers, but we do not disclose any sensitive personal information to these providers.
  • Support ticket system: The provider we use for our ticketing support system will store every assistance ticket you submit through official channels.
  • Video streaming: We use video streaming services to present you with advertisements in specific situations, and these services record your response to these videos.

We work with service providers who have a physical presence in the EU, are authorized under EU data protection regulations, or are contractually bound to handle your information with the utmost care. We also make sure to anonymize or pseudonymize your sensitive data whenever we can.

Your sensitive information will never be shared with any external parties.

Your rights regarding users

As a European Union-based company, “GamePlayground.Social” fully supports the upcoming General Data Protection Regulation (GDPR) and recognizes the rights it provides to safeguard your sensitive data.

  • If you want to, you can file a complaint with a supervisory authority (Article 77 GDPR).
  • It is within your rights to request that your personal data be rectified (Article 16 GDPR).
  • It is possible to request restrictions on how we handle your personal data (Article 18 GDPR).
  • You can demand your personal data to be provided to you in a portable format under Article 15 and 20 of the GDPR.
  • As per Article 7.3 and Article 21 GDPR, you have the right to revoke your agreement to the processing of your personal data if it is being carried out in accordance with a legal interest.
  • According to Article 17 of the GDPR, you can ask for your personal information to be deleted.

If you wish to delete your personal data, you can do so through your account settings or by contacting us via email or support widget on our website ([email protected]). Please keep in mind that we may need to verify your identity if you use a different method to contact us. It may take up to a month to process your request, and we will notify you in case of any delay.

Articles 7.3, 15–21, and 77 of the GDPR include further legal details.

Personal data correcting, accessing and erasing right

 

(Articles 15, 16, 17 and 20 GDPR)

You have the right to request information from “GamePlayground.Social” at any time about whether your personal data is being processed, the legal basis for such processing, and how to obtain a copy of your personal information.

For more details, you can ask information about:

  • There are various rights you possess when it comes to this data, such as the right to correct it, restrict its processing, erase it, withdraw consent, and lodge a complaint with the supervisory authority.
  • The objectives for which the sensitive data is utilized;
  • You are entitled to inquire about the kinds of personal sensitive data we process.
  • The parties who have been granted access to the sensitive information that has been shared.
  • You can ask for an estimate of how long we will store your personal data.
  • Knowing the algorithms used in automated decision-making and profiling depends on the data processing information mentioned earlier.

If you make your request electronically, we will give you the information in an electronic format that is commonly used. “GamePlayground.Social” reserves the right to charge you for administrative expenses if you make multiple requests.

It is within your rights to request the correction of any inaccurate sensitive personal information. Ultimately, you can also ask us to delete your private, sensitive data if there are no justifiable grounds for us to retain it, such as legal obligations, freedom of expression, public interest, or if it is necessary as evidence in legal disputes, and if one of the following reasons applies:

  • Your sensitive personal information is not needed anymore for the original purpose of collection or processing;
  • You wish to retract the consent that served as the basis for the processing, as no other grounds exist.
  • There has been inappropriate processing of your sensitive personal information.
  • The law mandates the removal of your sensitive personal information.

We will ensure that any information we've shared with others is also deleted, and we'll contact them to make sure of it. We will also attempt to contact any third-party providers who may have held your data after we have deleted the data we made accessible to you as part of providing our services.

Right to limit the processing of personal data

 

(Article 18 GDPR)

When any of the following applies:

  • You may contest the accuracy of your personal data and hold off on taking any action until its accuracy is verified.
  • You may ask for a processing restriction on your personal sensitive data if you do not agree with its deletion.
  • Your personal information is no longer required except for the purpose of asserting, exercising, or safeguarding legal rights.

Right of personal data portability

 

(Article 20 GDPR)

BestSocial is required to provide you with your personal data in a structured, commonly used, and machine-readable format. You may also transfer games to another controller with ease. Additionally, you may request that BestSocial transfer your sensitive personal data directly to other data controllers if it is technically feasible.

Right of consent revoking

 

(Article 7.3 and 21 GDPR)

We will only process your personal information for other purposes with your consent. (refer to the section on whether sharing personal information with “GamePlayground.Social” Social Casino is necessary)

You are free to modify the settings associated with your registered account with us whenever you wish to withdraw your consent or delete your account. For those without a registered account, please visit the Web and App Analytics portion to opt-out of other data collection.

Be aware that revoking your agreement has no effect on the lawfulness of pre-revocation processes.

The right to make a complaint with your supervisory authority

 

(Article 77 GDPR)

You can file a complaint with your country's national authority for the protection of sensitive data if you feel that your rights have not been respected despite our efforts to protect your sensitive data.

Dissent against the processing of your data for direct marketing

If you create an account with us, you have the option to receive our newsletter. To stop receiving our newsletter, you can unsubscribe by clicking the "unsubscribe" buttons that are located in your account settings or in the footer of our emails.

Web and App Analytics

Our website employs multiple tracking services that keep anonymous data on member activity to enhance our apps, website, fix problems, and create our advertising platform and software (in line with Article 6.1.f GDPR). These services utilize device IDs (for mobile) or device cookies (for desktop) to gather behavioral data, including the proportion of users who visited our platform and had an account with us or the average amount of time spent on our site by users.

Your registration with us may involve the exchange of data including the source of your referral, device settings, user ID for our games, page history, and payments.

Trackers use this data for one of three purposes: to generate a presumed behavioral profile of you that will help them improve marketing targeting for service users; to allow us to compensate users based on performance instead of impressions (performance marketing); or to allow sign-up instances to finance our campaigns.

Objection right

You have the following alternatives if you don't want your data to be anonymized:

http://gameplayground.social/

For web,
 

for tracking to end-points regulated by us

Certain cookies may be required by your browser to enable the opt-out process to function properly.

For mobile,

You can access the application settings to manage the tracking endpoints that are within our regulation. You can use these settings to disable the reporting feature that uses Firebase Crashlytics, a product of Google, to report any failures.

Disabling trackers on a single website may not have the desired effect as we use other trackers on other websites. This section aims to give you a general understanding of all the trackers we use and where you may opt out of them, allowing you to reject tracking services more effectively.

If you want to opt-out of several tracking services, you can visit http://youronlinechoices.eu. This website offers a single and centralized solution for rejecting numerous tracking services. Moreover, you can use this website to discover other service providers that we do not suggest using online.

If you want to opt-out, your browser should be set up to accept cookies, unless there are specific instructions mentioned in our opt-out partners' websites or our guidelines.

Adality

Adality is based in Germany and suggests an opt-out options on https://adality.de/privacy.html.

AdCell

AdCell is based in Germany, and offers opt-out options on https://www.adcell.de/datenschutz(German).

AppNexus

AppNexus is based in the US, committed to the Privacy Shield Framework, and offers an opt-out option on https://www.appnexus.com/en/company/platform-privacy-policy#choices.

AppsFlyer (for Mobile)

AppsFlyer is based in the US, and it is committed to the Privacy Shield Framework; it offers an opt-out option https://www.appsflyer.com/optout.

Crimtan

Crimtan is based in the UK. It offers an opt-out option at https://crimtan.com/cookie-opt-out/.

Bing

Bing is based in the US, who is executed by Microsoft, and it is committed to the Privacy Shield Framework, it offers opt-out options on https://account.microsoft.com/privacy/ad-settings/signedout.

Dynamic Yield

Dynamic Yield is based in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out instructions at https://www.dynamicyield.com/privacy-policy/ (in part 'Accessing and Modifying Information and Communication Preferences').

Facebook Analytics

Facebook base location is in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out options on https://www.facebook.com/help/568137493302217.

Google

Google is based in the US, and it is committed to the Privacy Shield Framework.

Google Ads (a/k/a Google Remarketing) and AdMob

Google offers AdMob and Google Ads opt-out options on https://adssettings.google.com/authenticated.

Google Analytics

Google offers instructions for opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
When it is sent to Google Analytics, your IP address will be masked. For more information about that, see link https://www.google.com/analytics/terms/.

HasOffers

HasOffers is based in the US, where TUNE operates, and it is committed to the Privacy Shield Framework. It offers opt-out instructions on https://optoutmobile.com/.

Flashtalking

Flashtalking is based in the US, and it is committed to the standards imposed by the GDPR, it offers an opt-out instruction on http://www.flashtalking.com/privacypolicy/ (in part 'Opting out of Interest-Based Advertising').

InfoOnline

InfoOnline is based in Germany. It offers an opt-out on https://optout.ioam.de/optout.php (German).

ÖWA

ÖWA is based in Austria. It offers an opt-out on https://optout-at.iocnt.net/ (German).

Voluum

Voluum is based in Poland, which is being operated by Codewise, it offers an opt-out instruction on https://voluum.com/end-user-privacy-policy/ (in the sector “Opt-out”).

Outbrain

Outbrain is based both in the US and in the UK, has GDPR contract articles between their US and UK branches, and offers an opt-out option on https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting.

Plista

Plista is based in Germany, and it offers an opt-out instruction on https://www.plista.com/about/opt-out/ (in the sector 'Set opt-out').

Simplaex

Simplaex is based in Germany; it suggests immediate opt-out options on https://tracker.simplaex.net/v1/opt-out.

Seznam.cz

Seznam.cz is based in the Czech Republic, and it offers opt-out options at http://www.imedia.cz/ (Czech).

The Trade Desk

The Trade Desk is based in the US, and it is committed to the Privacy Shield Framework it suggests you opt-out options at http://www.adsrvr.org/opt-out.html.

Taboola

Taboola is based in the US, and it is committed to the principles of the European Interactive Digital Advertising Alliance, it suggests an opt-out option at https://www.taboola.com/privacy-policy#optout.

United Internet

United Internet is based in Germany, it offers an opt-out option on https://www.united-internet-media.de/de/services/optin-optout/ (in the sector 'Cookie-Verwaltung'; German).

TradeLab

TradeLab is based in France, it suggests opt-out options at http://tradelab.com/en/privacy/

(in part 'Should You No Longer Want To See These Personalized Ads').

Security

We use SSL (Secure Socket Layer) encryption to securely transmit data when you visit our website. Your browser will use the maximum level of encryption available to ensure that your data is secure.

We have implemented organizational and technical measures to protect your personal information from theft, loss, alteration, and unauthorized access by third parties. We are continuously enhancing our security measures to stay up to date with the latest technological developments.

Additional information

If you have any concerns about our "Privacy Policy," please do not hesitate to contact us via the email address listed below.

[email protected]

gamePlayground.social is a platform that offers Social Games to users who are 18 years of age or older. Age verification is mandatory before accessing the website.